2020 Holman Road, Hoschton, GA 30548 | (H) (770) 289-1386 | (C) (770) 289-1386 | TimPass1996@gmail.com
Professional Summary

I am a hard working dedicated individual who loves to provide the best customer experience as possible. Making sure that the customer is satisfied and I have exhausted all available resources to provide the customer with excellence is very important to me. I am extremely dedicated to my work and take pride in succeeding and meeting both personal and team goals. People would say I am very talented at selling items and promoting products. The relationship with my coworkers is very important to my development and success. My managers have always praised me on my ability to handle high stress situations.

  • Customer-oriented Personable
  • Active listening skills Motivated team player
  • Consistently meets sales goals Employee relations
  • Credit card transactions Natural leader
  • Retail sales Merchandising
  • Skilled problem solver
  • Proficient in MacOS
  • Installation and maintenance
  • Testing and debugging
  • Programming documentation
  • Technical aptitude
  • Staff training and development
  • Accurate money handling
  • Goal-oriented
  • Outstanding interpersonal skills
  • Basic administrative knowledge
Work History
Sales Associate 09/2015 to 06/2017
Wal-mart Buford, GA
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Identified potential shoplifters and alerted management Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Dedicated Team Player.
  • Excellent Time Management Excellent Communication Skills.
Cashier 09/2012 to 09/2015
Arbys Dacula, GA
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Promptly and Carefully handled guest concerns and complaints Demonstrated integrity and honesty while interacting with guests, team members and managers Operated the drive-through window and sales register quickly and efficiently.
  • Greeted customers and provided excellent customer service.
  • Pleasantly and courteously interacted with customers.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Cross-trained and coordinated scheduling with team members to ensure seamless service.
  • Prepared all food orders within a 2-3 minute time frame.
Personal Information
Activities and Honors , I achieved "Red Hat Hero" twice while working for Arbys. it is an award given to an employee from each state that goes beyond expectation in customer service and satisfaction while maintaining excellent performance. Also was selected as employee of the month several times during my employment at Wal-Mart. I have spent many hours volunteering for my Church and other local organizations to help others in times of need or promote the growth and well being of my community and others.
High School Diploma: General Education 2015 Mill Creek Highschool - Dacula, GA
Full Stack Developer: Web Development 2018 Digital Craft - Buckhead, GA

I attended this certification program to broaden my web development skills. Studied Front end, and back end web development along with programing languages such as Ruby, python, javascript, and frameworks such as .net, ruby on the rails ,Django , and bootstrap.js.

Computer foresensics : Cyber security 2019 Georgia Institute of Technology - Atlanta, GA